The Parramatta College

Are your managers, supervisors and/or team leaders responsible for customer service operations? This workshop defines why customer service is so important to your organisational success. Includes... read more

Code

4W3CED

Price

$125.00 (GST exempt)

Start

Wednesday 03 Nov 2010

Time

9:30am to 4:00 pm

Location

Business Centre, Wentworthville

Status

Places are available

Do you need to improve your telephone communication skills and succeed with customers, generate more business, and enhance your organisation s public image? Unprofessional use of the telephone... read more

Code

3W2TEE

Price

$65.00 (GST exempt)

Start

Tuesday 21 Sep 2010

Time

7.00pm to 9.00 pm

Location

Business Centre, Wentworthville

Status

Places are available

Do you need to improve your telephone communication skills and succeed with customers, generate more business, and enhance your organisation s public image? Unprofessional use of the telephone... read more

Code

494TED

Price

$85.00 (GST exempt)

Start

Thursday 04 Nov 2010

Time

9.30pm to 12.30 pm

Location

Ross Street Office

Status

Places are available

Learn how to manage your events at work and/or at home. Do you have a flair for organising? Do you find yourself running all your family functions, community/school events or special events in your... read more

Code

491EVE

Price

$190.00 (inc GST)

Start

Monday 18 Oct 2010

Time

6:00pm to 8:30pm

Location

Ross Street Office

Status

Places are available

Is your workplace environmentally sustainable? Learn to effectively measure current resource use and to make improvements to reduce the negative environmental impact of work practices. The course... read more

Code

4D2WSE

Price

$125.00 (GST exempt)

Start

Tuesday 19 Oct 2010

Time

6.00pm to 9.00pm

Location

Business Centre, Wentworthville

Status

Places are available

Learn to present confidently to groups, team meetings and new clients or family and friends. This course will cover putting together a presentation at short notice, channelling nervous energy... read more

Code

471PSE

Price

$125.00 (inc GST)

Start

Monday 18 Oct 2010

Time

7:00pm to 9:00pm

Location

Business Centre, Wentworthville

Status

Places are available

This course provides advanced techniques for the speaker who has covered the fundamentals of public speaking. Areas covered include vocal techniques, using visual aids and being able to structure and... read more

Code

471PIE

Price

$135.00 (inc GST)

Start

Monday 15 Nov 2010

Time

6:30pm to 9:00pm

Location

Business Centre, Wentworthville

Status

Places are available

Want to produce and direct a short film or doco that finalises in film festivals? Do you have a great idea for a film but not sure what equipment, crew, skills and budget you need to make it? This... read more

Code

4W2SFE

Price

$165.00 (inc GST)

Start

Tuesday 09 Nov 2010

Time

6:00pm to 9.00pm

Location

Business Centre, Wentworthville

Status

Places are available

In order to deliver a good service to customers appropriate interpersonal skills need to be identified. Learn about the three musts of customer service. Retain your customers, deliver promptly and... read more

Code

4U2TRD

Price

$125.00 (GST exempt)

Start

Tuesday 16 Nov 2010

Time

6:00pm - 9:00pm

Location

Ross Street Office

Status

Places are available

Complaints are gifts, why? Are you able to respond to customer complaints immediately with confidence. A customer complaint can work to your business advantage and end up being an opportunity to turn... read more

Code

4U2CPD

Price

$125.00 (GST exempt)

Start

Tuesday 02 Nov 2010

Time

6:00pm to 9:00pm

Location

Ross Street Office

Status

Places are available