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These courses are subsidised by the NSW Government for eligible students. The advertised fees would greatly REDUCE for eligible students. For more infomation, click here

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Customer Service and Business Skills

Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the telephone while working in a reception role, create relationships with customers and address their needs, and make your contribution to an effective team. You will also learn how to handle customer complaints in a professional manner. On completion of all assessments, participants will be... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.
  • Organise personal work priorities and development (BSBWOR301)
  • Process customer complaints (BSBCMM301)
  • Contribute to team effectiveness (BSBFLM312)
  • Organise workplace information (BSBINM301)
  • Apply knowledge of WHS legislation in the workplace (BSBWHS302)
  • Deliver and monitor a service to customers (BSBCUS301)
$1,150 Limited GST free
Customer Service and Business Skills

<p>Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the

...
Self paced
Approximately 200 hours
180 maximum days to complete
2019-12-16 2019-12-16
Self-paced learning only

If there isn't a class to suit you, please the waiting list.

Certificate I in Information, Digital Media and Technology

Course information This qualification provides the skills and knowledge for individuals to safely perform foundation digital literacy tasks using a personal computer and a range of software applications and digital devices and provides foundation digital literacy skills to support a wide range of varying industry occupations. There are 6 units of competency to be completed for Certificate I in Information, Digital Media and Technology. Students intending to enrol into this course... [More]
Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
  • Use digital devices (ICTICT104)
  • Operate word-processing applications (ICTICT102)
  • Operate a personal computer (ICTICT101)
  • Operate presentation packages (ICTICT106)
  • Use, communicate and search securely on the internet (ICTICT103)
  • Contribute to health and safety of self and others (BSBWHS201)
$1,290 Limited GST free
Certificate I in Information, Digital Media and Technology

<h1 id="Courseinformation">Course information</h1><p>This qualification provides the skills and knowledge for individuals to safely perform foundation digital literacy tasks using a personal computer

...
Self paced
Approximately 200 hours
180 maximum days to complete
2019-12-16 2019-12-16
Self-paced learning only

Full fee shown; however this qualification may be fully or partially subsidised by the NSW Government for eligible participants. Please call 02 96872072 or email admin@parramattacollege.com.au to assess your eligibility for the subsidised fee.

If there isn't a class to suit you, please the waiting list.

Office Skills - Information Technology and WHS

Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning payroll, accounts payable and receivable with MYOB, maintaining financial records, producing workplace documentations and organising personal work priorities. A Statement of Attainment is issued on successful completion of all required assessments. If you wish to complete the full BSB30415 Certificate III in Business Administration, you will also need... [More]
Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
  • Process accounts payable and receivable (BSBFIA303)
  • Develop keyboarding speed and accuracy (BSBITU307)
  • Create electronic presentations (BSBITU312)
  • Contribute to health and safety of self and others (BSBWHS201)
  • Design and produce spreadsheets (BSBITU314)
  • Design and produce digital text documents (BSBITU313)
$945 Limited GST free
Office Skills - Information Technology and WHS

<p>Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning payroll, accounts payable and receivable with MYOB, maintaining

...
Self paced

2019-12-16 2019-12-16

Fee Free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Related Courses

English for Work and Study - Reading and Writing Level 1

Course Information A beginner level course for people with very little reading and writing skills. You will be studying the following units of competency from FSK10113 Certificate I in Access to Vocational Pathways: • FSKRDG04 Read and respond to basic workplace information • FSKWTG03 Write basic workplace information Need a translation of this page? Copy the web address or URL from above eg: www.parramattacollege.com.au/courses/RWL1 Click here to open Google Translate Paste the... [More]
Assessments are made against units of competency.
  • Read and respond to basic workplace information (FSKRDG04)
  • Write basic workplace information (FSKWTG03)
$700 Limited GST free
English for Work and Study - Reading and Writing Level 1

<h3 id="CourseInformation">Course Information</h3><p>A beginner level course for people with very little reading and writing skills. You will be studying the following units of competency from

...
$700 Limited GST free
English for Work and Study - Reading and Writing Level 1

<h3 id="CourseInformation">Course Information</h3><p>A beginner level course for people with very little reading and writing skills. You will be studying the following units of competency from

...

If there isn't a class to suit you, please the waiting list.

English for Work and Study - Reading and Writing Level 2

Course Information A post beginner level course for people with basic reading and writing skills. You will be studying the following units of competency from FSK10213 Certificate I in Skills for Vocational Pathways: • FSKRDG07 Read and respond to simple workplace information • FSKWTG06 Write simple workplace information Need a translation of this page? Copy the web address or URL from above eg: www.parramattacollege.com.au/courses/RWL2 Click here to open Google Translate Paste the... [More]
Assessments are made against units of competency.
  • Read and respond to simple workplace information (FSKRDG07)
  • Write simple workplace information (FSKWTG06)
$700 Limited GST free
English for Work and Study - Reading and Writing Level 2

<h3 id="CourseInformation">Course Information</h3><p>A post beginner level course for people with basic reading and writing skills. You will be studying the following units of competency from FSK10213

...
$700 Limited GST free
English for Work and Study - Reading and Writing Level 2

<h3 id="CourseInformation">Course Information</h3><p>A post beginner level course for people with basic reading and writing skills. You will be studying the following units of competency from FSK10213

...

If there isn't a class to suit you, please the waiting list.

English for Work and Study - Reading and Writing Level 3

Course Information An intermediate level course for people with some reading and writing skills. You will be studying the following units of competency from FSK20113 Certificate II in Skills for Work and Vocational Pathways: • FSKRDG10 Read and respond to routine workplace information • FSKWTG09 Write routine workplace texts Need a translation of this page? Copy the web address or URL from above eg: www.parramattacollege.com.au/courses/RWL3 Click here to open Google Translate Paste... [More]
Assessments are made against units of competency.
  • Write routine workplace texts (FSKWTG09)
  • Read and respond to routine workplace information (FSKRDG10)
$700 Limited GST free
English for Work and Study - Reading and Writing Level 3

<h3 id="CourseInformation">Course Information</h3><p>An intermediate level course for people with some reading and writing skills. You will be studying the following units of competency from FSK20113

...
$700 Limited GST free
English for Work and Study - Reading and Writing Level 3

<h3 id="CourseInformation">Course Information</h3><p>An intermediate level course for people with some reading and writing skills. You will be studying the following units of competency from FSK20113

...

If there isn't a class to suit you, please the waiting list.

TAE40116 Certificate IV in Training and Assessment (Cluster 1)

About TAE40116 TAE40116 Certificate IV in Training and Assessment is designed for people who want to work within the Vocational Education and Training (VET) sector and the Australian Qualification Framework as trainers and assessors in their respective industry. Eligibility for enrolment To start this course you must have: Subject expertise in the field in which you want to train and assess. This means you must have broad industry knowledge and experience including but not limited... [More]
Assessments are made against units of competency from the Certificate IV in Training and Assessment TAE40116.
  • Use training packages and accredited courses to meet client needs (TAEDES402)
  • Design and develop learning programs (TAEDES401)

This course has no current classes. Please the waiting list.

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