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Customer Service and Business Skills

Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the telephone while working in a reception role, create relationships with customers and address their needs, and make your contribution to an effective team. You will also learn how to handle customer complaints in a professional manner. On completion of all assessments, participants will be... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.
  • Organise personal work priorities and development (BSBWOR301)
  • Process customer complaints (BSBCMM301)
  • Contribute to team effectiveness (BSBFLM312)
  • Organise workplace information (BSBINM301)
  • Apply knowledge of WHS legislation in the workplace (BSBWHS302)
  • Deliver and monitor a service to customers (BSBCUS301)
$1,150 Limited GST free
Customer Service and Business Skills

<p>Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the

...
Self paced
Approximately 200 hours
180 maximum days to complete
2018-12-20 2018-12-20
Self-paced learning only

If there isn't a class to suit you, please the waiting list.

Certificate I in Information, Digital Media and Technology

Course information This qualification provides the skills and knowledge for individuals to safely perform foundation digital literacy tasks using a personal computer and a range of software applications and digital devices and provides foundation digital literacy skills to support a wide range of varying industry occupations. There are 6 units of competency to be completed for Certificate I in Information, Digital Media and Technology. Students intending to enrol into this course... [More]
Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
  • Use digital devices (ICTICT104)
  • Operate word-processing applications (ICTICT102)
  • Operate a personal computer (ICTICT101)
  • Operate presentation packages (ICTICT106)
  • Use, communicate and search securely on the internet (ICTICT103)
  • Contribute to health and safety of self and others (BSBWHS201)
$1,290 Limited GST free
Certificate I in Information, Digital Media and Technology

<h1 id="Courseinformation">Course information</h1><p>This qualification provides the skills and knowledge for individuals to safely perform foundation digital literacy tasks using a personal computer

...
Self paced
Approximately 200 hours
180 maximum days to complete
2018-12-20 2018-12-20
Self-paced learning only

Full fee shown; however this qualification may be fully or partially subsidised by the NSW Government for eligible participants. Please call 02 96872072 or email admin@parramattacollege.com.au to assess your eligibility for the subsidised fee.

If there isn't a class to suit you, please the waiting list.

Language, literacy and numeracy assessment skills for trainers

Important note for TAE40110 Certificate IV in Training and Assessment holders - Please note that after 1st of April 2019, you must have TAEASS502 Design and develop assessment tools or its successor, and this unit TAELLN411 Address adult language, literacy and numeracy skills or its successor if you wish to continue to use your TAE40110 qualification for delivering training and assessment services. Please note that if you have a diploma or higher level qualification... [More]
Assessments are made against units of competency from the Certificate IV in Training and Assessment TAE40110.
  • Address adult language, literacy and numeracy skills (TAELLN411)
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...

If there isn't a class to suit you, please the waiting list.

Design and Develop Assessment Tools

Important note for TAE40110 Certificate IV in Training and Assessment holders - Please note that after 1st of April 2019, you must have this unit TAEASS502 Design and develop assessment tools or its successor, and TAELLN411 Address adult language, literacy and numeracy skills or its successor if you wish to continue to use your TAE40110 qualification for delivering training and assessment services. Please note that if you have a diploma or higher level qualification... [More]
Assessments are made against units of competency from the Diploma of Training Design and Development TAE50216.
  • Design and develop assessment tools (TAEASS502)
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...

If there isn't a class to suit you, please the waiting list.

Yoga - Sundays Rest & Renew Yin Yoga

EARLY BIRD FEES apply for some courses! A gentle yoga, known as Yin Yoga, which is suitable for everyone (pregnant women are also welcome). At the end of the class will be a short relaxation to help you relax and rejuvenate for the week ahead! Did you know there is a possibility that you can get a rebate from your private health fund if you do one of our fitness or health related courses? Some health funds will give you a rebate for exercise programs or health... [More]
$125 Limited inc GST
Yoga - Sundays Rest & Renew Yin Yoga

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p>A gentle yoga, known as Yin Yoga, which is suitable for everyone (

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $165!

Please bring a thick yoga mat and a blanket.

$125 Limited inc GST
Yoga - Sundays Rest & Renew Yin Yoga

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p>A gentle yoga, known as Yin Yoga, which is suitable for everyone (

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $165!

Please bring a thick yoga mat and a blanket.

No classes Sun 12th May (due to Mother’s Day) and Sun 9th June (due to long weekend)

If there isn't a class to suit you, please the waiting list.

Introduction to Microsoft Word

About this course This course is designed for those who have limited or no experience using MS Word. This course will also help you with simple MS Word related activities that you do as part of your daily office admin responsibilities. You will learn to produce simple workplace documents using the basic features of Microsoft Word including formatting text, cutting, copying and pasting, headers and footers, page alignment and orientation, page set up, page numbers, margins, grammar... [More]
Assessments are made against units of competency from the Certificate II in Business BSB20115.
  • Produce simple word processed documents (BSBITU201)
$360 Limited GST free
Introduction to Microsoft Word

<h1 id="Aboutthiscourse">About this course</h1><p>This course is designed for those who have limited or no experience using MS Word. This course will also help you with simple MS Word related

...

Early bird fee shown and will remain valid until 21 January 2019.


Fully subsidised by the NSW Government for eligible participants. Please call 02 96872072 to assess your eligibility for subsidised fee.

$360 Limited GST free
Introduction to Microsoft Word

<h1 id="Aboutthiscourse">About this course</h1><p>This course is designed for those who have limited or no experience using MS Word. This course will also help you with simple MS Word related

...

Early bird fee shown and will remain valid until 21 January 2019.


Fully subsidised by the NSW Government for eligible participants. Please call 02 96872072 to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Computers for Beginners

About the course This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing files with application programs, sending and retrieving emails, using the internet, using peripheral devices, such as printers, applying basic security procedures and power-management settings, and backing up and shutting down a personal computer. On successful completion a statement of attainment will be awarded for... [More]
Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
$450 Limited GST free
Computers for Beginners

<h1 id="Aboutthecourse">About the course</h1><p>This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$450 Limited GST free
Computers for Beginners

<h1 id="Aboutthecourse">About the course</h1><p>This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$450 Limited GST free
Computers for Beginners

<h1 id="Aboutthecourse">About the course</h1><p>This is an entry level course that provides the learner with information technology (IT) literacy skills in setting up a personal computer, accessing

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Languages - Arabic Stage 1

EARLY BIRD FEES apply for some courses! COURSE DESCRIPTION This is an introductory Arabic course in Modern Standard Arabic (MSA). It is not in dialectal Arabic. The course will begin by providing students with an understanding of the importance of and key areas where Arabic is spoken, and the differences between MSA and dialectal Arabic. Each lesson is basically split into two halves: the first half is focused on acquiring a comprehensive grounding in the Arabic... [More]
$210 Limited inc GST
Languages - Arabic Stage 1

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p><strong>COURSE DESCRIPTION</strong></p><p>This is an introductory Arabic

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $260!

Please bring pens and a notebook. All worksheets/learning materials are provided.

$210 Limited inc GST
Languages - Arabic Stage 1

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p><strong>COURSE DESCRIPTION</strong></p><p>This is an introductory Arabic

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $260!

Please bring pens and a notebook. All worksheets/learning materials are provided.

No class Mon 10th June due to public holiday

If there isn't a class to suit you, please the waiting list.

Languages - Mandarin Stage 2

EARLY BIRD FEES apply for some courses! This is a continued course for students who have completed Stage 1 or similar or have some travelling experience in China. There will be more intensive practice in spoken Chinese with other more advanced students. Great course for business travellers or for those working in the hospitality and tourism industries, for leisure travellers and those wishing to communicate better with relatives and friends. [More]
$210 Limited inc GST
Languages - Mandarin Stage 2

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p>This is a continued course for students who have completed Stage 1 or

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $260!

$210 Limited inc GST
Languages - Mandarin Stage 2

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p>This is a continued course for students who have completed Stage 1 or

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $260!

No class Mon 10th June due to public holiday.

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