Business - Parramatta College

Customer Service and Business Skills

Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the telephone while working in a reception role, create relationships with customers and address their needs, and make your contribution to an effective team. You will also learn how to handle customer complaints in a professional manner. On completion of all assessments, participants will be... [More]

Assessments are made against units of competency from the Certificate III in Business BSB30115.

Organise personal work priorities and development (BSBWOR301)
Process customer complaints (BSBCMM301)
Contribute to team effectiveness (BSBFLM312)
Organise workplace information (BSBINM301)
Apply knowledge of WHS legislation in the workplace (BSBWHS302)
Deliver and monitor a service to customers (BSBCUS301)

Customer Service and Business Skills

Self paced
Approximately 200 hours
180 maximum days to complete

Self-paced learning only

Edward Caruana , Moniruzzaman Syed

If there isn't a class to suit you, please the waiting list.

Office Skills - Information Technology and WHS

Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning payroll, accounts payable and receivable with MYOB, maintaining financial records, producing workplace documentations and organising personal work priorities. Study at your own time and pace. Qualification is issued on successful completion of all required assessments. This course is delivered in flexible mode i.e. you will study at your own time and... [More]

Assessments are made against units of competency.

Process accounts payable and receivable (BSBFIA303)
Develop keyboarding speed and accuracy (BSBITU307)
Design and produce text documents (BSBITU303)
Create electronic presentations (BSBITU312)
Contribute to health and safety of self and others (BSBWHS201)
Design and produce spreadsheets (BSBITU314)

Office Skills - Information Technology and WHS

Self paced

Venue TBA

Edward Caruana , Katia Chehade

Fee Free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Accounts payable and receivable with Quickbooks

About the course This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting software. You will learn to prepare financial records using manual bookkeeping and then learn how these records are kept using Quickbook accounting system. On successful completion of competencies you will receive a statement of attainment, BSBFIA303 Process accounts payable and receivable, from BSB30415 Certificate III... [More]

Assessments are made against units of competency.

Operate accounting applications (ICTICT208)
Process accounts payable and receivable (BSBFIA303)

Accounts payable and receivable with Quickbooks

Thu 11 Jul - Thu 01 Aug 2019
9:30am - 3pm
4 sessions, 22 hours total

When	Time	Where
Thu 11 Jul 2019	9:30am - 3pm (UTC+10:00)	Pemulwuy Room - Western Sydney Skills Hub
Thu 18 Jul 2019	9:30am - 3pm (UTC+10:00)	Pemulwuy Room - Western Sydney Skills Hub
Thu 25 Jul 2019	9:30am - 3pm (UTC+10:00)	Pemulwuy Room - Western Sydney Skills Hub
Thu 01 Aug 2019	9:30am - 3pm (UTC+10:00)	Pemulwuy Room - Western Sydney Skills Hub

If there isn't a class to suit you, please the waiting list.

Starting your own Import/Export Business

Do you want a career change or wish to supplement your income? This course has been designed to assist you establish or operate an Import/Export business. You will learn about logistics, documentation, trade terms, international marketing, financing and payment terms as well as risk management. No Concession. Your trainer won an award for education at the Import Export Show 2011 and has a wealth of experience and is the author of the Comprehensive Import / Export Manual that is... [More]

Starting your own Import/Export Business

Thu 11 Jul
9:30am - 4:30pm
1 session, 7 hours total

Corinne Campbell

The class has now been scheduled for Thursday 11th July.

When	Time	Where	Session Notes
Thu 11 Jul 2019	9:30am - 4:30pm (UTC+10:00)	Gardner Room - Ross Street Office

If there isn't a class to suit you, please the waiting list.

Accounting with Quickbooks

About the course This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting software. You will learn to prepare financial records using manual bookkeeping and then learn how these records are kept using Quickbook accounting system. On successful completion of competencies you will receive a statement of attainment, BSBFIA303 Process accounts payable and receivable, from BSB30415 Certificate III... [More]

Assessments are made against units of competency.

Operate accounting applications (ICTICT208)
Process accounts payable and receivable (BSBFIA303)

This course has no current classes. Please the waiting list.

Accounts Payable and Receivable with XERO

About the course This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in XERO accounting application. You will learn to prepare financial records using manual bookkeeping and then learn how these records are kept using XERO accounting system. On successful completion of competencies you will receive a statement of attainment, BSBFIA302 Process payroll from BSB30415 Certificate III Business Administration as well as... [More]

Assessments are made against units of competency.

Operate accounting applications (ICTICT208)
Process accounts payable and receivable (BSBFIA303)

This course has no current classes. Please the waiting list.

Keyboard Speed and Accuracy Testing

Keyboard typing speed tests available during the day during office hours at Suite 1, Level 1, 410 Church Street, Ross Street entrance, North Parramatta. Building entrance is via Ross St. Please call our office 9687 2072 for an appointment. Fee is $85. No Discounts. The test will start with a warm up session where you may choose to practice typing a word processing document for 5 minutes. As this is a warm up session, the score won’t be counted towards your certificate. The original... [More]

Office Skills - Administration

Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning how to deliver premium level customer service and process customer complaints, organise schedules and workplace information, producing workplace documentations and organising personal work priorities. Study at your own time and pace. Qualification is issued on successful completion of all required assessments. This course is delivered in flexible mode... [More]

Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.

Organise workplace information (BSBINM301)
Organise schedules (BSBADM307)
Organise personal work priorities and development (BSBWOR301)
Produce texts from notes (BSBADM302)
Deliver and monitor a service to customers (BSBCUS301)
Process customer complaints (BSBCMM301)
Communicate in the workplace (BSBCMM201)

This course has no current classes. Please the waiting list.

Breathing Air

[More]

This course has no current classes. Please the waiting list.

Effective Business Writing

About the course In a competitive business world, what you write and how you write do matter a lot. With lots of real life examples, this 1 day workshop will provide you with practical knowledge to master the art of effective business writing: from emails, memos, and brochures to news letters and business reports. What will I learn? By the end of the course, you should be able to: use appropriate templates or styles while writing a business document use appropriate language based... [More]

This course has no current classes. Please the waiting list.