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Customer Service and Business Skills

Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the telephone while working in a reception role, create relationships with customers and address their needs, and make your contribution to an effective team. You will also learn how to handle customer complaints in a professional manner. On completion of all assessments, participants will be... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.
  • Organise personal work priorities and development (BSBWOR301)
  • Process customer complaints (BSBCMM301)
  • Contribute to team effectiveness (BSBFLM312)
  • Organise workplace information (BSBINM301)
  • Apply knowledge of WHS legislation in the workplace (BSBWHS302)
  • Deliver and monitor a service to customers (BSBCUS301)
$1,150 Limited GST free
Customer Service and Business Skills

<p>Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the

...
Self paced
Approximately 200 hours
180 maximum days to complete
2018-12-13 2018-12-13
Self-paced learning only

If there isn't a class to suit you, please the waiting list.

Design and Develop Assessment Tools

Important note for TAE40110 Certificate IV in Training and Assessment holders - Please note that after 1st of April 2019, you must have this unit TAEASS502 Design and develop assessment tools or its successor, and TAELLN411 Address adult language, literacy and numeracy skills or its successor if you wish to continue to use your TAE40110 qualification for delivering training and assessment services. Please note that if you have a diploma or higher level qualification... [More]
Assessments are made against units of competency from the Diploma of Training Design and Development TAE50216.
  • Design and develop assessment tools (TAEASS502)
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Design and Develop Assessment Tools

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...

If there isn't a class to suit you, please the waiting list.

Language, literacy and numeracy assessment skills for trainers

Important note for TAE40110 Certificate IV in Training and Assessment holders - Please note that after 1st of April 2019, you must have TAEASS502 Design and develop assessment tools or its successor, and this unit TAELLN411 Address adult language, literacy and numeracy skills or its successor if you wish to continue to use your TAE40110 qualification for delivering training and assessment services. Please note that if you have a diploma or higher level qualification... [More]
Assessments are made against units of competency from the Certificate IV in Training and Assessment TAE40110.
  • Address adult language, literacy and numeracy skills (TAELLN411)
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...
$350 Limited GST free
Language, literacy and numeracy assessment skills for trainers

<p><p style="font-size: 100%; color: #FC0505;"><strong style>Important note for TAE40110 Certificate IV in Training and Assessment holders</strong style> - Please note that after 1st of April 2019,

...

If there isn't a class to suit you, please the waiting list.

Payroll with XERO

About the course This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in XERO accounting software. You will learn to record payroll data e.g. pay period details, any deducations and allowances, prepare payroll from these data and handle payroll enquiries. On successful completion of competencies you will receive a statement of attainment, BSBFIA302 Process payroll from BSB30415 Certificate III Business... [More]
Assessments are made against units of competency.
$390 Limited GST free
Payroll with XERO

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in XERO accounting software.

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$390 Limited GST free
Payroll with XERO

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in XERO accounting software.

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Basic Bookkeeping, Reporting & Payroll

EARLY BIRD FEES apply for some courses! This course is designed to provide students with practical knowledge of Bookkeeping and general GST applications. The course suits business owners and accounts clerks as well as people with little knowledge of bookkeeping & GST. Below is a short video of our popular tutor Mark teaching Basic Bookkeeping: COURSE CONTENT • Accounts Payable & Receivable, Cashbook, Bank Reconciliations, Journal Entries, Gen Ledger, depreciation,... [More]
$260 Limited GST free
Basic Bookkeeping, Reporting & Payroll

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p>This course is designed to provide students with practical knowledge of

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $320!

Students need to bring a basic calculator, ruler, pencil, rubber and sharpener each session.
Also 2 Accounts writing books will be required for the course, they are approx $3 each, however the tutor will discuss this on the first night, as they are not needed for the first night.

$260 Limited GST free
Basic Bookkeeping, Reporting & Payroll

<p><p style="font-size: 110%; color: red;"> <strong style > EARLY BIRD FEES </strong style >apply for some courses! </p></p><p>This course is designed to provide students with practical knowledge of

...

Early Bird Fee: ends 2 weeks prior to course start date. Price will then rise to $320!

Students need to bring a basic calculator, ruler, pencil, rubber and sharpener each session.
Also 2 Accounts writing books will be required for the course, they are approx $3 each, however the tutor will discuss this on the first night, as they are not needed for the first night.

If there isn't a class to suit you, please the waiting list.

Accounts payable and receivable with Quickbooks

About the course This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting software. You will learn to prepare financial records using manual bookkeeping and then learn how these records are kept using Quickbook accounting system. On successful completion of competencies you will receive a statement of attainment, BSBFIA303 Process accounts payable and receivable, from BSB30415 Certificate III... [More]
Assessments are made against units of competency.
  • Operate accounting applications (ICTICT208)
  • Process accounts payable and receivable (BSBFIA303)
$360 Limited GST free
Accounts payable and receivable with Quickbooks

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting

...

Early bird fee shown, which will remain valid until 26th of January 2019. After this period the fee will be $450.

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$360 Limited GST free
Accounts payable and receivable with Quickbooks

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting

...

Early bird fee shown, which will remain valid until 4th of February 2019. After this period the fee will be $450.

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$360 Limited GST free
Accounts payable and receivable with Quickbooks

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting

...

Early bird fee shown, which will remain valid until 13th of April 2019. After this period the fee will be $450.

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Payroll with Quickbooks

About the course This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting software. You will learn to record payroll data e.g. pay period details, any deducations and allowances, prepare payroll from these data and handle payroll enquiries. On successful completion of competencies you will receive a statement of attainment, BSBFIA302 Process payroll from BSB30415 Certificate III Business... [More]
$390 Limited GST free
Payroll with Quickbooks

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

$390 Limited GST free
Payroll with Quickbooks

<h1 id="Aboutthecourse">About the course</h1><p>This accredited course completes two competencies in one by combining the basics of bookkeeping with practical training in Quickbooks accounting

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

If there isn't a class to suit you, please the waiting list.

Coffee Making - Barista Skills

Please be aware this course is held at Coffee Galleria. Work as a barista. This course covers all basic espresso coffee making techniques. Designed to teach individuals the art of making the perfect espresso. Fantastic for beginners with plenty of one on one teaching. Great for the experienced Barista who wants to learn “How not to take short Cuts” and sharpen their skills. Delivered by experienced trained industry professionals. Practical Hands on training. No... [More]
$90 Limited GST free
Coffee Making - Barista Skills

<p><p style="font-size: 125%; color: red;"> <strong style > Please be aware this course is held at Coffee Galleria. </strong style > </p></p><p>Work as a barista. This course covers all basic

...

Please be aware this course is held at Coffee Galleria

$90 Limited GST free
Coffee Making - Barista Skills

<p><p style="font-size: 125%; color: red;"> <strong style > Please be aware this course is held at Coffee Galleria. </strong style > </p></p><p>Work as a barista. This course covers all basic

...

Please be aware this course is held at Coffee Galleria

If there isn't a class to suit you, please the waiting list.

Office Skills - Administration

Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning how to deliver premium level customer service and process customer complaints, organise schedules and workplace information, producing workplace documentations and organising personal work priorities. Study at your own time and pace. Qualification is issued on successful completion of all required assessments. This course is delivered in flexible mode... [More]
Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
$945 Limited GST free
Office Skills - Administration

<p>Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning how to deliver premium level customer service and process

...

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or email admin@parramattacollege.com.au to assess your eligibility for the subsidised fee.

If there isn't a class to suit you, please the waiting list.

Starting your own Import/Export Business

Do you want a career change or wish to supplement your income? This course has been designed to assist you establish or operate an Import/Export business. You will learn about logistics, documentation, trade terms, international marketing, financing and payment terms as well as risk management. Your trainer won an award for education at the Import Export Show 2011 and has a wealth of experience and is the author of the Comprehensive Import / Export Manual that is included in the... [More]
$189 Limited GST free
Starting your own Import/Export Business

<p>Do you want a career change or wish to supplement your income? This course has been designed to assist you establish or operate an Import/Export business. You will learn about logistics,

...

If there isn't a class to suit you, please the waiting list.

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