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Office Skills - Administration

If there isn't a class to suit you, please join the waiting list.

Planning to move into an office administration role or already working in a similar area? Make a difference in your role by learning how to deliver premium level customer service and process customer complaints, organise schedules and workplace information, producing workplace documentations and organising personal work priorities. Study at your own time and pace. Qualification is issued on successful completion of all required assessments. This course is delivered in flexible mode... More
Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
Self paced

180 maximum days to complete
Office Skills - Administration
Self-paced learning only
Dianne Kersten
$845 GST free
Enrol
There are places available
Open Details

Fee Free training for eligible students. This training is ully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

Enrol
There are places available
Open Details

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or email admin@parramattacollege.com.au to assess your eligibility for the subsidised fee.

Office Skills - Administration
Dianne Kersten
$945 GST free
Enrol
There are places available
Open Details

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants. Full qualification BSB30415 Certificate III in Business Administration may also be fully or partially subsidised. Please call 02 96872072 or email admin@parramattacollege.com.au to assess your eligibility for the subsidised fee.

Customer Service and Business Skills

If there isn't a class to suit you, please join the waiting list.

Great customer service is at the core of a successful business whether it is small or a large enterprise. This course will provide the skills required to make your clients feel welcome, manage the telephone while working in a reception role, create relationships with customers and address their needs, and make your contribution to an effective team. You will also learn how to handle customer complaints in a professional manner. On completion of all assessments, participants will be... More
Assessments are made against units of competency from the Certificate III in Business BSB30115.
  • Organise personal work priorities and development (BSBWOR301)
  • Process customer complaints (BSBCMM301)
  • Contribute to team effectiveness (BSBFLM312)
  • Organise workplace information (BSBINM301)
  • Apply knowledge of WHS legislation in the workplace (BSBWHS302)
  • Deliver and monitor a service to customers (BSBCUS301)
Customer Service and Business Skills
$945 GST free
Enrol
There are places available
Open Details

Fee free training for eligible students. This training is fully subsidised by the NSW Government for eligible participants.Please call 02 96872072 or send an email to admin@parramattacollege.com.au to assess your eligibility for subsidised fee.

Full qualification BSB30115 Certificate III in Business may also be fully or partially subsidised. .

Certificate III in Pet Grooming ACM30612

Are you providing professional pet grooming services and wish to become accredited? This course is delivered as Recognition of prior learning and assessment only pathways for existing groomers. Enrolment This is an assessment only course. The Parramatta College has engaged International Grooming Company to assess the student competency in this qualification. If you require more information including the course fee and wish to enrol into the course, please call International... More
Assessments are made against units of competency from the Certificate III in Pet Grooming ACM30612.
  • Perform dog grooms on different coat types (ACMGRM301A)
  • Work effectively in the companion animal industry (ACMCAS301A)
  • Comply with infection control policies and procedures in animal work (ACMINF301A)
  • Contribute to workplace health and safety processes (ACMWHS301A)
  • Provide basic care of dogs (ACMSPE304A)
  • Maintain and monitor animal health and wellbeing (ACMGAS301A)
  • Participate in environmentally sustainable work practices (ACMSUS201A)
  • Perform a cross breed clip (ACMGRM302A)
  • Provide basic first aid for animals (ACMGAS206A)
  • Provide reception services for an animal care facility (ACMGAS207A)
  • Provide grooming services for companion animal comfort (ACMCAS306A)
  • Complete animal care hygiene routines (ACMGAS203A)
  • Capture, handle and transport companion animals (ACMCAS304A)
  • Provide companion animal hydro-bathing services (ACMCAS307A)
  • Balance and secure point-of-sale terminal (SIRXFIN201)
  • Apply point-of-sale handling procedures (SIRXCCS201)
Self paced
Approximately 420 hours
365 maximum days to complete
Certificate III in Pet Grooming ACM30612
Self-paced learning only
Apply
There are 4 places available

Basic Bookkeeping, Reporting & Payroll

If there isn't a class to suit you, please join the waiting list.

EARLY BIRD FEES apply for some courses! Below is a short video of our popular tutor Mark teaching Basic Bookkeeping: https://www.youtube.com/watch?v=wdXQR-ceMDQ This course is designed to provide students with practical knowledge of Bookkeeping and general GST applications. The course suits business owners and accounts clerks as well as people with little knowledge of bookkeeping & GST. Topics include: Accounts Payable & Receivable, Cashbook, Bank Reconciliations,... More
Basic Bookkeeping, Reporting & Payroll
Mark Chouman
$260 GST free
Enrol
There are places available
Open Details

Early Bird Fee: Valid to 4th October 2017. Price will then rise to $320!

Students need to bring a basic calculator, ruler, pencil, rubber and sharpener each session.
Also 2 Accounts writing books will be required for the course, they are approx $3 each, however the tutor will discuss this on the first night, as they are not needed for the first night.

Starting your own Import/Export Business

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Do you want a career change or wish to supplement your income? This course has been designed to assist you establish or operate an Import/Export business. You will learn about logistics, documentation, trade terms, international marketing, financing and payment terms as well as risk management. If class is all day long, please bring your own lunch. Your trainer won an award for education at the Import Export Show 2011 and has a wealth of experience and is the author of the... More
Starting your own Import/Export Business
$189 GST free
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There are places available

Accounting for Non-Accountants

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About the course This course suits business owners and finance people who wish to improve their ability to understand and analyse the financial aspects of a given business and enhances one’s ability to comprehend complex reporting, terminology and compliance. Presented and compiled by a qualified Accountant & Registered BAS practitioner, this course aims at enabling participants to engage and prepare different financial reports & forecasts as well as the ability to highlight key... More
Accounting for Non-Accountants
Mark Chouman
$495 GST free
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There are places available

Dealing with Difficult Customers

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About the course Your customers can come with all sorts of issues and it is not unusual to face some very angry, displeased customers on a regular basis, if not daily. Difficult behaviour is not just the result of a negative attitude but it can result from frustration triggerd by unsatisfactory service provided. Learn the techniques of tuning in to such customers and make apparently unhappy customers into happy smily ones. 1 day course with lots of real life examples and videos.... More
Dealing with Difficult Customers
Keith Whelan
$395 GST free
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There are places available

Lean Six Sigma for Productivity Improvement

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This course is designed for supervisors and managers responsible for a business unit where there is a need to streamline processes and/or enhance productivity. The aim of the course is to provide attendees with foundation skills in the use of lean techniques (methods of reducing error and duplication of processes) and the development of a lean improvement plan for an office environment. While some discussion of production processes will occur, the course is targeted at an office... More
Lean Six Sigma for Productivity Improvement
$595 GST free
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There are places available

Coffee Making - Barista Skills

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Please be aware this course is held at Coffee Galleria Work as a barista. A course covering all basic espresso coffee making techniques. Designed to teach individuals the art of making the perfect espresso. Fantastic for beginners with plenty of one on one teaching. Great for the experienced Barista who wants to learn “How not to take short Cuts” and sharpen their skills. Delivered by experienced trained industry professionals. Practical Hands on training. No... More
Coffee Making - Barista Skills
$90 GST free
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There are places available
Open Details

Please be aware this course is held at Coffee Galleria

Effective Business Writing

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About the course In a competitive business world, what you write and how you write do matter a lot. With lots of real life examples, this 1 day workshop will provide you with practical knowledge to master the art of effective business writing: from emails, memos, and brochures to news letters and business reports. What will I learn? By the end of the course, you should be able to: use appropriate templates or styles while writing a business document use appropriate language based... More
Effective Business Writing
Keith Whelan
$395 GST free
Enrol
There are places available
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